How To Fix 25108 - File & cannot be accessed

SAP Error Message - Details

• Message type: E = Error

• Message class: 25 - DDS: document distribution (DMS)

• Message number: 108

• Message text: File & cannot be accessed

What causes this issue?

You want to access an original for a document master record. The
original is in the file system. When you tried to access the original,
no SAP-GUI was active. Therefore, an attempt is made to read the file
from the application computer.
The file is not accessible under this path on the application computer.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you want to distribute the document nevertheless, you can check the
original into the SAP database, a vault, or an archive. Then you can
restart the distribution.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 25108 - File & cannot be accessed ?

  The SAP error message 25108, which states "File & cannot be accessed," typically indicates that the system is unable to access a specified file. This can occur for various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  File Path Issues: The specified file path may be incorrect or the file may not exist in the specified location.
  Permissions: The user or the SAP system may not have the necessary permissions to access the file.
  File Locking: The file may be locked by another process or user, preventing access.
  Network Issues: If the file is located on a network drive, there may be connectivity issues or the network drive may be unavailable.
  File System Issues: There may be issues with the file system on the server where the file is located, such as corruption or insufficient space.
  Configuration Issues: Incorrect configuration settings in SAP related to file handling or paths.
  
  Solutions:
  
  Verify File Path: Check the file path specified in the error message to ensure it is correct and that the file exists.
  Check Permissions: Ensure that the user or the SAP system has the necessary permissions to access the file. This may involve checking file system permissions or SAP authorization settings.
  Release File Locks: If the file is locked, identify the process or user that has locked it and release the lock if possible.
  Network Connectivity: If the file is on a network drive, check the network connection and ensure that the drive is accessible.
  Check File System: Investigate the file system for any issues, such as disk space or corruption, and resolve them as necessary.
  Review Configuration: Check the SAP configuration settings related to file handling to ensure they are set up correctly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Use transaction codes like AL11 to check the file directories or SM37 to monitor background jobs that may be related to the file access issue.
  Logs: Review system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.