How To Fix 25103 - Document does not exist or the key is incorrect

25103 - Overview

• Message type: E = Error

• Message class: 25 - DDS: document distribution (DMS)

• Message number: 103

• Message text: Document does not exist or the key is incorrect

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 25103 - Document does not exist or the key is incorrect ?

  The SAP error message 25103, which states "Document does not exist or the key is incorrect," typically occurs when a user attempts to access a document (such as an invoice, purchase order, or other financial document) that cannot be found in the system. This can happen for several reasons, and understanding the cause is essential for finding a solution.
  Causes of Error 25103
  
  
  Incorrect Document Number: The document number entered may be incorrect or mistyped. This is the most common cause of the error.
  
  
  Document Deletion: The document may have been deleted or archived, making it unavailable for retrieval.
  
  
  Authorization Issues: The user may not have the necessary permissions to view the document, leading to the system not being able to retrieve it.
  
  
  Data Synchronization Issues: If the system is integrated with other systems (like a CRM or another ERP), there may be synchronization issues that prevent the document from being found.
  
  
  Incorrect Key Fields: The