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Message type: E = Error
Message class: 25 - DDS: document distribution (DMS)
Message number: 023
Message text: Choose either a document or a recipient
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
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25023
- Choose either a document or a recipient ?The SAP error message 25023, which states "Choose either a document or a recipient," typically occurs in scenarios where a user is trying to send a document (like an invoice, purchase order, etc.) via email or another communication method, but the system requires either a document to be selected or a recipient to be specified.
Cause:
This error usually arises due to one of the following reasons:
- Missing Document: The user has not selected a document to send.
- Missing Recipient: The user has not specified a recipient for the document.
- Incorrect Configuration: There may be issues with the configuration of the output type or communication method in the SAP system.
- User Input Error: The user may have overlooked selecting either the document or the recipient.
Solution:
To resolve this error, you can take the following steps:
Select a Document: Ensure that you have selected the appropriate document you wish to send. This could be an invoice, order, or any other relevant document.
Specify a Recipient: Make sure to enter the recipient's email address or other contact information in the appropriate fields. This is often found in the communication section of the document.
Check Output Type Configuration: If the issue persists, check the configuration of the output type in the SAP system. Ensure that the output type is correctly set up to allow for both document selection and recipient specification.
Review User Permissions: Ensure that the user has the necessary permissions to send documents. Sometimes, restrictions can lead to such errors.
Consult Documentation: If you are unsure about the process, refer to the SAP documentation or help files related to the specific transaction or module you are working with.
Contact Support: If the problem continues after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
Related Information:
By following these steps, you should be able to resolve the error message 25023 in SAP.
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