How To Fix 1X028 - Put cursor on an icon

SAP Error Message - Details

• Message type: E = Error

• Message class: 1X - General hierarchy maintenance tool message

• Message number: 028

• Message text: Put cursor on an icon

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 1X028 - Put cursor on an icon ?

  The SAP error message "1X028 Put cursor on an icon" typically indicates that the user is trying to perform an action that requires the cursor to be positioned over a specific icon or element in the SAP GUI. This error often occurs when the user attempts to execute a function or command without properly selecting the required object.
  Cause:
  
  Incorrect Cursor Position: The most common cause is that the cursor is not positioned over the required icon or button that the action is intended for.
  User Interface Changes: Sometimes, changes in the user interface or layout can lead to confusion about where to click.
  Missing Permissions: In some cases, the user may not have the necessary permissions to perform the action, leading to confusion about the required steps.
  
  Solution:
  
  Position the Cursor Correctly: Move the cursor over the specific icon or button that you intend to interact with. Ensure that you are clicking on the correct element.
  Check for UI Changes: If the SAP interface has been updated or customized, familiarize yourself with the new layout to ensure you are clicking in the right place.
  Review Permissions: If you suspect that permissions might be an issue, contact your SAP administrator to verify that you have the necessary access rights to perform the action.
  Consult Documentation: If you are unsure about the required steps, refer to the SAP user documentation or help resources for guidance on the specific transaction or function you are trying to use.
  
  Related Information:
  
  SAP GUI: Ensure that you are using a compatible version of the SAP GUI, as older versions may have different layouts or functionalities.
  Training and Support: If you frequently encounter this error, consider seeking additional training or support from your organization’s SAP team.
  SAP Notes: Check the SAP Support Portal for any relevant notes or updates that might address this issue or provide additional context.
  
  If the problem persists after trying these solutions, it may be helpful to provide more context or details about the specific action you are attempting to perform, as this can help in diagnosing the issue further.