How To Fix 1S013 - SSF error: Unknown error in external security product

1S013 - Overview

• Message type: E = Error

• Message class: 1S - Messages for SSF ("Secure Store & Forward")

• Message number: 013

• Message text: SSF error: Unknown error in external security product

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 1S013 - SSF error: Unknown error in external security product ?

  The SAP error message 1S013 SSF error: Unknown error in external security product typically indicates an issue with the Secure Store and Forward (SSF) interface in SAP, which is used for cryptographic operations such as digital signatures and encryption. This error can arise due to various reasons related to the external security product or configuration issues.
  Causes:
  
  
  Configuration Issues: Incorrect configuration of the SSF settings in the SAP system can lead to this error. This includes issues with the SSF library or parameters.
  External Security Product Issues: The external security product (like a cryptographic library or hardware security module) may not be properly installed, configured, or may be malfunctioning.
  Missing or Incorrect Certificates: If the required certificates for the cryptographic operations are missing or not correctly set up, it can lead to this error.
  Compatibility Issues: There may be compatibility issues between the SAP system and the external security product.
  Authorization Issues: The user or service