How To Fix 1S008 - SSF error: Invalid password for address book


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 1S - Messages for SSF ("Secure Store & Forward")

  • Message number: 008

  • Message text: SSF error: Invalid password for address book

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 1S008 - SSF error: Invalid password for address book ?

    The SAP error message 1S008 SSF error: Invalid password for address book typically occurs when there is an issue with the Secure Store and Forward (SSF) settings in SAP, particularly related to the password used for accessing the address book.

    Cause:

    1. Incorrect Password: The most common cause is that the password configured for the SSF address book is incorrect or has been changed without updating the configuration in SAP.
    2. Expired Password: The password may have expired, especially if it is linked to a security policy that requires regular updates.
    3. Configuration Issues: There may be misconfigurations in the SSF settings or the address book itself.
    4. User Authorization: The user may not have the necessary authorizations to access the address book.

    Solution:

    1. Verify Password: Check the password configured for the SSF address book. Ensure that it is correct and matches the one set in the underlying system.
    2. Update Configuration: If the password has changed, update the SSF configuration in SAP:
      • Go to transaction SSFC (SSF Configuration).
      • Check the settings for the address book and update the password if necessary.
    3. Check User Authorizations: Ensure that the user has the necessary authorizations to access the address book. This can be done by checking the user roles and profiles.
    4. Test Connection: After making changes, test the connection to ensure that the error is resolved.
    5. Consult Documentation: Refer to SAP documentation or support for specific instructions related to your version of SAP and the SSF configuration.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SSFC for SSF configuration and SU01 for user management.
    • Logs and Traces: Review system logs and traces for more detailed error messages that may provide additional context for the issue.

    If the problem persists after following these steps, consider reaching out to SAP support for further assistance.

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