How To Fix 1S007 - SSF error: Address book unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: 1S - Messages for SSF ("Secure Store & Forward")

• Message number: 007

• Message text: SSF error: Address book unknown

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 1S007 - SSF error: Address book unknown ?

  The SAP error message 1S007 SSF error: Address book unknown typically occurs when there is an issue related to the Secure Store and Forward (SSF) interface in SAP, particularly when the system is unable to find the address book entry for a specific user or service. This can happen in various contexts, such as when trying to send documents securely or when using digital signatures.
  Causes:
  
  Missing Address Book Entry: The most common cause is that the address book entry for the user or service is not maintained in the system.
  Incorrect Configuration: There may be incorrect settings in the SSF configuration or the address book.
  User Authorization Issues: The user may not have the necessary authorizations to access the address book.
  System Configuration Issues: There could be issues with the underlying configuration of the SSF or the communication settings.
  
  Solutions:
  
  
  Check Address Book Entries:
  
  Go to transaction SU01 (User Maintenance) or BP (Business Partner) to verify if the user or service has a valid address book entry.
  Ensure that the address book entry is correctly maintained and active.
  
  
  
  Maintain SSF Settings:
  
  Use transaction SSFC to check the SSF configuration settings.
  Ensure that the SSF settings are correctly configured for the relevant user or service.
  
  
  
  User Authorizations:
  
  Check the user’s authorizations to ensure they have the necessary permissions to access the address book.
  Use transaction SU53 to analyze authorization issues after the error occurs.
  
  
  
  Check System Logs:
  
  Review the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to SSF and address book management for any specific configurations or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SSF (Secure Store and Forward): This is a mechanism in SAP for secure communication, often used for digital signatures and encryption.
  Address Book: In SAP, the address book is used to maintain information about users, services, and other entities that may need to be referenced for secure communications.
  Transaction Codes:
  
  SU01: User Maintenance
  BP: Business Partner
  SSFC: SSF Configuration
  SM21: System Log
  SU53: Authorization Check
  
  
  
  By following these steps, you should be able to identify and resolve the cause of the 1S007 SSF error: Address book unknown message in SAP.