How To Fix 1M503 - Workload counters are inconsistent (CURR = &1, RESTART = &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: 1M - BKK: Abschluß

• Message number: 503

• Message text: Workload counters are inconsistent (CURR = &1, RESTART = &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 1M503 - Workload counters are inconsistent (CURR = &1, RESTART = &2) ?

  The SAP error message 1M503 indicates that there is an inconsistency in the workload counters for a particular instance. This error typically arises when the current workload counter (CURR) does not match the restart workload counter (RESTART). This inconsistency can lead to issues in performance monitoring and workload management within the SAP system.
  Cause:
  The inconsistency can be caused by several factors, including:
  
  System Restart: If the SAP system was restarted improperly or if there was an unexpected shutdown, the workload counters may not have been reset correctly.
  Database Issues: Problems with the database, such as corruption or improper handling of transactions, can lead to discrepancies in workload counters.
  Configuration Changes: Changes in system configuration or updates that were not applied correctly can also lead to inconsistencies.
  Transport Issues: If there were recent transports that affected workload management settings, this could lead to inconsistencies.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  Check System Logs: Review the system logs (transaction SM21) for any related errors or warnings that occurred around the time the inconsistency was detected.
  Restart the Instance: If the error is due to a system restart issue, a proper restart of the SAP instance may resolve the inconsistency.
  Check Database Consistency: Use database tools to check for any inconsistencies or corruption in the database. You may need to run database-specific consistency checks.
  Reset Workload Counters: You can reset the workload counters using transaction SM50 or SM66. This may involve stopping and starting the instance or using specific commands to reset the counters.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be patches or updates that can resolve the issue.
  Consult SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. They can provide guidance based on the specific details of your system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SM50 (Process Overview), and SM66 (Global Process Overview) for monitoring and troubleshooting.
  SAP Notes: Regularly check for updates and notes related to workload management and performance issues in the SAP Support Portal.
  System Monitoring: Implement regular monitoring of system performance and workload counters to catch inconsistencies early.
  
  By following these steps, you should be able to identify and resolve the inconsistency indicated by the error message 1M503.