How To Fix 14667 - Selected work process is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: 14 - Task handler messages

• Message number: 667

• Message text: Selected work process is not active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 14667 - Selected work process is not active ?

  The SAP error message "14667 Selected work process is not active" typically indicates that the work process you are trying to use is not currently active or available for processing requests. This can occur in various scenarios, such as when a work process has crashed, is in a stopped state, or is not configured correctly.
  Causes:
  
  Work Process Configuration: The work process may not be configured correctly in the SAP system.
  Work Process Crash: The work process may have crashed or been terminated unexpectedly.
  System Load: High system load or resource constraints may lead to work processes being unavailable.
  System Maintenance: The system may be undergoing maintenance or updates, causing certain work processes to be inactive.
  Transport or Upgrade Issues: Issues during a transport or upgrade process may lead to work processes not being available.
  
  Solutions:
  
  
  Check Work Process Status:
  
  Use transaction code SM50 or SM66 to check the status of work processes. Look for any processes that are in a "Stopped" or "Error" state.
  
  
  
  Restart Work Processes:
  
  If a work process is found to be inactive, you may need to restart it. This can often be done by restarting the SAP instance or using transaction SM51 to restart the application server.
  
  
  
  Check System Logs:
  
  Review the system logs using transaction SM21 for any errors or warnings that might indicate why the work process is inactive.
  
  
  
  Check Configuration:
  
  Ensure that the work process configuration is correct in the instance profile. You can check this in transaction RZ10 or RZ11.
  
  
  
  System Resources:
  
  Monitor system resources (CPU, memory, etc.) to ensure that the system is not overloaded. Use transaction ST02 for buffer analysis and ST04 for database performance.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  
  
  
  Consult Basis Team:
  
  If the issue persists, consult your SAP Basis team for further investigation and resolution.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM50: Work Process Overview
  SM66: Global Work Process Overview
  SM21: System Log
  RZ10: Profile Maintenance
  RZ11: Profile Parameter Maintenance
  ST02: Tune Buffers
  ST04: Database Performance Analysis
  
  
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on work process management and troubleshooting.
  
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.