How To Fix 14664 - Information about other clients is not possible; no authorization

SAP Error Message - Details

• Message type: E = Error

• Message class: 14 - Task handler messages

• Message number: 664

• Message text: Information about other clients is not possible; no authorization

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 14664 - Information about other clients is not possible; no authorization ?

  The SAP error message "14664 Information about other clients is not possible; no authorization" typically occurs when a user attempts to access data or perform actions in a client other than their own without having the necessary authorizations. In SAP, a "client" refers to a self-contained unit with separate master records and its own set of tables. Each client can have different data and configurations.
  Cause:
  
  Authorization Issues: The user does not have the required authorizations to access data in the specified client. This is often due to missing roles or authorizations in the user's profile.
  Cross-Client Access Restrictions: SAP has built-in security measures that restrict users from accessing data in other clients unless explicitly allowed.
  Client-Specific Settings: The system may be configured to prevent cross-client access for certain transactions or reports.
  
  Solution:
  
  
  Check User Authorizations:
  
  Review the user's roles and authorizations in transaction SU01 (User Maintenance).
  Ensure that the user has the necessary authorizations for the specific client they are trying to access.
  
  
  
  Assign Appropriate Roles:
  
  If the user lacks the required roles, assign the appropriate roles that include access to the desired client.
  Use transaction PFCG (Role Maintenance) to create or modify roles as needed.
  
  
  
  Consult with Security Team:
  
  If you are not authorized to make changes, contact your SAP security team or administrator to review and adjust the user's authorizations.
  
  
  
  Check Client Settings:
  
  Ensure that the system settings allow for cross-client access if that is required for your business processes. This may involve configuration changes that should be handled by a system administrator.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to see if the issue is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check (to analyze authorization issues)
  
  
  
  Documentation: Refer to SAP's official documentation or help portal for detailed information on authorization concepts and client management.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  
  By following these steps, you should be able to resolve the error message and ensure that the user has the necessary access to perform their tasks in the SAP system.