How To Fix 14124 - Attempt to reset ICM host name buffer has failed; rc=&1

SAP Error Message - Details

• Message type: E = Error

• Message class: 14 - Task handler messages

• Message number: 124

• Message text: Attempt to reset ICM host name buffer has failed; rc=&1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 14124 - Attempt to reset ICM host name buffer has failed; rc=&1 ?

  The SAP error message "14124 Attempt to reset ICM host name buffer has failed; rc=&1" typically indicates an issue with the Internet Communication Manager (ICM) in the SAP system. This error can occur due to various reasons, including configuration issues, network problems, or resource limitations.
  Causes:
  
  Configuration Issues: Incorrect settings in the ICM configuration can lead to this error. This includes issues with the hostname or port settings.
  Network Problems: If there are network connectivity issues or DNS resolution problems, the ICM may fail to reset the hostname buffer.
  Resource Limitations: Insufficient memory or other system resources can prevent the ICM from functioning properly.
  SAP Kernel Issues: Bugs or inconsistencies in the SAP kernel version being used can also lead to this error.
  
  Solutions:
  
  
  Check ICM Configuration:
  
  Review the ICM settings in the SAP profile parameters (e.g., icm/host_name and icm/server_port_0).
  Ensure that the hostname is correctly configured and reachable.
  
  
  
  Network Troubleshooting:
  
  Verify that the network is functioning correctly and that the hostname can be resolved.
  Use tools like ping or nslookup to check the connectivity and DNS resolution.
  
  
  
  Resource Monitoring:
  
  Monitor system resources (CPU, memory, etc.) to ensure that the SAP system has enough resources to operate.
  If necessary, increase the resources allocated to the SAP instance.
  
  
  
  SAP Kernel Update:
  
  Check if you are using the latest version of the SAP kernel. If not, consider applying the latest patches or updates, as they may contain fixes for known issues.
  
  
  
  Restart ICM:
  
  Sometimes, simply restarting the ICM can resolve transient issues. You can do this through the SAP Management Console (SAP MMC) or by using transaction SMICM.
  
  
  
  Check Logs:
  
  Review the ICM logs for any additional error messages or warnings that could provide more context about the issue. The logs can be found in the dev_icm file.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to this error. You can search for relevant notes in the SAP Support Portal.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Refer to the official SAP documentation for ICM configuration and troubleshooting for more detailed guidance.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.