How To Fix 14098 - Shutdown active; log off from the system

SAP Error Message - Details

• Message type: E = Error

• Message class: 14 - Task handler messages

• Message number: 098

• Message text: Shutdown active; log off from the system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 14098 - Shutdown active; log off from the system ?

  The SAP error message "14098 Shutdown active; log off from the system" typically indicates that the SAP system is in the process of shutting down or has been scheduled for a shutdown. This can happen for various reasons, such as system maintenance, updates, or administrative tasks.
  Cause:
  
  Scheduled Shutdown: The system may have been scheduled for a shutdown by an administrator for maintenance or updates.
  Unplanned Shutdown: There could be an unplanned shutdown due to system errors, resource issues, or other critical failures.
  System Configuration: Certain configurations or settings may trigger a shutdown process.
  User Actions: An administrator may have initiated a shutdown process, which affects all users currently logged into the system.
  
  Solution:
  
  Log Off: The immediate solution is to log off from the system as the message suggests. You will not be able to perform any actions until the system is fully shut down and restarted.
  Check System Status: If you have access, check the system status or logs to understand why the shutdown is occurring. This can be done through transaction codes like SM21 (System Log) or SM37 (Job Monitoring).
  Contact Administrator: If you are not an administrator, contact your SAP system administrator or IT support team to get more information about the shutdown and when the system will be available again.
  Wait for Restart: If the shutdown is planned, you may need to wait until the system is restarted and operational again.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM21 (System Log), SM37 (Job Monitoring), and SM50 (Process Overview) to monitor system activities and logs.
  System Maintenance: Regular maintenance schedules should be communicated to all users to minimize disruptions.
  User Communication: Ensure that users are informed about planned downtimes to avoid confusion and frustration.
  Documentation: Keep documentation of any changes made to the system that could lead to shutdowns for future reference.
  
  If the issue persists or if you suspect it is due to a system error, further investigation by a technical team may be required.