How To Fix 14053 - Error; install request handler

SAP Error Message - Details

• Message type: E = Error

• Message class: 14 - Task handler messages

• Message number: 053

• Message text: Error; install request handler

What causes this issue?

The processing of an
HTTP(S)/SMTP request in the SAP kernel has failed.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 14053 - Error; install request handler ?

  The SAP error message 14053 typically indicates an issue related to the installation of a transport request or the handling of a transport request in the SAP system. This error can occur during the import of transport requests, particularly when there are issues with the transport directory, the transport request itself, or the transport management system (TMS).
  Causes of Error 14053:
  
  Transport Directory Issues: The transport directory may not be correctly configured or accessible.
  Transport Request Problems: The transport request may be incomplete, corrupted, or not properly released.
  Authorization Issues: The user may not have the necessary authorizations to perform the transport operation.
  TMS Configuration: There may be issues with the Transport Management System configuration.
  Network Issues: If the transport is being imported from a remote system, network issues may prevent successful communication.
  
  Solutions:
  
  
  Check Transport Directory:
  
  Ensure that the transport directory is correctly configured in the TMS.
  Verify that the transport directory is accessible and that the necessary permissions are set.
  
  
  
  Review Transport Request:
  
  Check the status of the transport request in the Transport Organizer (transaction SE09 or SE10).
  Ensure that the transport request is released and not in a locked state.
  
  
  
  Authorization Check:
  
  Verify that the user performing the transport has the necessary authorizations. This can be checked in transaction SU53 or by reviewing the user's roles and profiles.
  
  
  
  TMS Configuration:
  
  Review the TMS configuration using transaction STMS. Ensure that all systems are correctly configured and that there are no inconsistencies.
  
  
  
  Check Logs:
  
  Review the transport logs for more detailed error messages. This can provide additional context on what went wrong during the transport process.
  
  
  
  Network Connectivity:
  
  If the transport is being imported from a remote system, check the network connectivity between the systems.
  
  
  
  Restart Transport Process:
  
  Sometimes, simply restarting the transport process can resolve transient issues.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to transport issues and error messages. SAP frequently updates its knowledge base with solutions for known issues.
  Transaction Codes:
  
  SE09/SE10: Transport Organizer
  STMS: Transport Management System
  SU53: Authorization Check
  
  
  Documentation: Review SAP documentation on transport management for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed logs and error messages for a more accurate diagnosis.