How To Fix 12167 - Function cannot be executed due to an internal error

SAP Error Message - Details

• Message type: E = Error

• Message class: 12 - Herstelldatum/Mindesthaltbarkeitsdatum/Chargen

• Message number: 167

• Message text: Function cannot be executed due to an internal error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 12167 - Function cannot be executed due to an internal error ?

  The SAP error message 12167, which states "Function cannot be executed due to an internal error," typically indicates that there is an issue within the SAP system that is preventing a specific function or transaction from being executed. This error can arise from various underlying causes, including configuration issues, data inconsistencies, or problems with the SAP system itself.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the system configuration can lead to internal errors.
  Data Inconsistencies: Corrupted or inconsistent data in the database can trigger this error.
  System Bugs: There may be bugs in the SAP software that cause certain functions to fail.
  Authorization Issues: Lack of proper authorizations for the user trying to execute the function.
  Performance Issues: System performance problems, such as memory shortages or database locks, can also lead to internal errors.
  Transport Issues: Problems with transport requests that have not been properly imported can cause inconsistencies.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction codes SM21, ST22, and SLG1) for more detailed error messages that can provide insights into the root cause.
  Transaction Codes: Use transaction codes like ST22 (Dump Analysis) to check for short dumps that may provide more context about the error.
  Data Consistency Checks: Run consistency checks on the relevant data to identify and correct any inconsistencies.
  Review Authorizations: Ensure that the user has the necessary authorizations to execute the function.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to this error.
  System Performance: Monitor system performance and check for any resource bottlenecks. Consider increasing memory or optimizing database performance.
  Re-import Transport Requests: If the error is related to a transport issue, try re-importing the transport requests or correcting any issues in the transport logs.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation for the specific module or function you are working with to ensure that all prerequisites and configurations are correctly set up.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these can resolve known bugs and issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the SAP error message 12167.