How To Fix 11256 - Line cannot be deleted (performed services already entered)

SAP Error Message - Details

• Message type: E = Error

• Message class: 11 - External Services Management

• Message number: 256

• Message text: Line cannot be deleted (performed services already entered)

What causes this issue?

Services or work actually performed have/has already been entered
against this service line. Therefore the line cannot be deleted.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 11256 - Line cannot be deleted (performed services already entered) ?

  The SAP error message 11256, which states "Line cannot be deleted (performed services already entered)," typically occurs in the context of service management or service order processing. This error indicates that you are trying to delete a line item in a service order or service entry sheet that has already been processed or for which services have been recorded.
  Cause:
  
  Service Entry Already Recorded: The line item you are trying to delete has associated service entries that have already been confirmed or processed.
  Status of the Document: The document may be in a status that does not allow for deletion, such as being completed or approved.
  Dependencies: There may be dependencies on the line item that prevent its deletion, such as linked documents or transactions.
  
  Solution:
  
  Check Service Entries: Review the service entries associated with the line item. If services have been confirmed, you may need to reverse or cancel those entries before you can delete the line.
  Change Document Status: If the document is in a status that prevents deletion, you may need to change its status (e.g., unrelease or revert to a draft state) before attempting to delete the line.
  Consult with Your Team: If you are unsure about the implications of deleting the line item, consult with your team or a supervisor to ensure that it is appropriate to do so.
  Use Transaction Codes: Depending on the context, you may need to use specific transaction codes to manage service entries or orders (e.g., ML81N for service entry sheets).
  SAP Notes and Documentation: Check SAP Notes or documentation for any specific guidance related to your version of SAP, as there may be updates or patches that address this issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW32 (Change Order), IW33 (Display Order), or ML81N (Service Entry Sheet) to manage service orders and entries effectively.
  User Authorizations: Ensure that you have the necessary authorizations to delete line items in service orders or entry sheets.
  SAP Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to address the error message and manage your service orders or entries effectively.