How To Fix 11230 - Entry of short or long text mandatory

SAP Error Message - Details

• Message type: E = Error

• Message class: 11 - External Services Management

• Message number: 230

• Message text: Entry of short or long text mandatory

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 11230 - Entry of short or long text mandatory ?

  The SAP error message "11230 Entry of short or long text mandatory" typically occurs when a user tries to save a document (such as a purchase order, sales order, or other transactional data) without providing the required text fields. This error indicates that the system requires either a short text or a long text entry, depending on the context of the transaction.
  Cause:
  
  Missing Text Fields: The short text or long text fields are left blank when they are mandatory for the transaction.
  Configuration Settings: The system may be configured to require text entries for certain document types or fields.
  User Input Error: The user may have overlooked entering the required text.
  
  Solution:
  
  
  Enter Required Text: Check the document you are trying to save and ensure that you have filled in the short text or long text fields as required. 
  
  Short Text: Usually a brief description of the item or transaction.
  Long Text: More detailed information, which can be entered in a separate text editor within the SAP interface.
  
  
  
  Review Configuration: If you are an administrator or have access to configuration settings, review the settings for the relevant document type to determine if the text fields are set as mandatory. This can be done in the customizing settings (transaction SPRO) under the relevant module (e.g., MM, SD).
  
  
  User Training: Ensure that users are trained to understand when and where to enter text in the system to avoid this error in the future.
  
  
  Check for User Exits or BAdIs: If the requirement for text is not standard, check if there are any user exits or BAdIs (Business Add-Ins) that enforce this requirement. If so, you may need to adjust the logic or provide guidance to users.
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be working in various transaction codes (e.g., ME21N for purchase orders, VA01 for sales orders).
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
  Documentation: Refer to SAP documentation for the specific module you are working with to understand the requirements for text entries.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.