How To Fix 10038 - Records (with address numbers) created externally must not be deleted

10038 - Overview

• Message type: E = Error

• Message class: 10 - Customizing: Process Industries

• Message number: 038

• Message text: Records (with address numbers) created externally must not be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 10038 - Records (with address numbers) created externally must not be deleted ?

  The SAP error message 10038, which states "Records (with address numbers) created externally must not be deleted," typically occurs when there is an attempt to delete a record that was created externally (for example, through an interface or data import) in a way that is not allowed by the system. This error is often related to master data records, such as customer or vendor records, that have been created through external means.
  
  Cause:
  
  External Creation: The record in question was created through an external process (e.g., data migration, third-party integration) and is marked as such in the system.
  Deletion Attempt: The user or process is attempting to delete this record directly in the SAP system, which is not permitted for records created externally.
  Data Integrity Rules: SAP has built-in data integrity rules that prevent the deletion of certain records to maintain consistency and avoid orphaned data.
  
  
  Solution:
  
  Check Record Origin: Verify how the record was created.