How To Fix 0Q062 - DB collector status is inconsistent (&1, &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: 0Q - Microsoft SQL Server Porting

• Message number: 062

• Message text: DB collector status is inconsistent (&1, &2)

What causes this issue?

The actual status of the DB collector job in the Microsoft SQL Agent is
different from the current setting in the control table sap_perfhist.
A possible cause of this error is that the job was ended, bypassing the
collector interface.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Stop the DB collector. This means that the status is consistent. If
desired, you can then sstart the collector again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 0Q062 - DB collector status is inconsistent (&1, &2) ?

  The SAP error message 0Q062, which indicates that the "DB collector status is inconsistent," typically relates to issues with the database collector in the SAP system. This error can arise in various contexts, often linked to the data collection processes for performance monitoring or data extraction.
  Cause:
  
  
  Inconsistent Status: The error suggests that the status of the database collector is not in sync with the expected state. This could be due to:
  
  A failure in the data collection process.
  Network issues affecting communication between the database and the SAP application server.
  Configuration issues in the database collector settings.
  Database performance issues or locks that prevent data collection.
  
  
  
  System Configuration: Incorrect or incomplete configuration of the database collector can lead to inconsistencies.
  
  
  Database Issues: Problems with the underlying database, such as corruption or misconfiguration, can also trigger this error.
  
  
  Solution:
  
  
  Check Database Collector Configuration:
  
  Review the configuration settings for the database collector in the SAP system. Ensure that all parameters are correctly set.
  
  
  
  Restart the Database Collector:
  
  Sometimes, simply restarting the database collector can resolve the inconsistency. This can be done through the SAP transaction codes related to monitoring or administration.
  
  
  
  Check System Logs:
  
  Look into the system logs (transaction SM21) for any related error messages that could provide more context about the issue.
  
  
  
  Database Health Check:
  
  Perform a health check on the database to ensure it is functioning correctly. This includes checking for locks, performance issues, or any other anomalies.
  
  
  
  Update SAP System:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as these can resolve known issues.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP Notes often contain fixes or workarounds for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), and ST22 (Dump Analysis) to help diagnose the issue.
  Performance Monitoring: Understanding how the database collector works in the context of performance monitoring can help in troubleshooting.
  Documentation: Review SAP documentation related to database collectors and performance monitoring for best practices and configuration guidelines.
  
  By following these steps, you should be able to identify and resolve the inconsistency in the database collector status.