How To Fix 0M802 - Internal error (error in reference)

SAP Error Message - Details

• Message type: E = Error

• Message class: 0M - Customer Enhancements

• Message number: 802

• Message text: Internal error (error in reference)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 0M802 - Internal error (error in reference) ?

  The SAP error message 0M802 Internal error (error in reference) typically indicates that there is an issue with the internal processing of a transaction or function within the SAP system. This error can arise from various causes, including data inconsistencies, configuration issues, or problems with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to internal errors.
  Custom Code: If there are custom developments or enhancements in the system, they might be causing the error.
  Database Issues: Problems with the database, such as corruption or connectivity issues, can also trigger this error.
  System Bugs: There may be bugs in the SAP software that lead to this internal error.
  
  Solutions:
  
  Check for Data Issues: Review the data being processed when the error occurs. Look for missing or incorrect entries that could be causing the issue.
  Review Configuration Settings: Ensure that all relevant configuration settings are correct and consistent with the business processes.
  Debugging: If you have access to the development environment, you can use the debugger to trace the error and identify the root cause.
  Check Custom Code: If there are any custom developments, review the code for potential issues that could lead to this error.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that might address this specific error. SAP frequently releases notes to fix known issues.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, user actions, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Depending on where the error occurs, you may want to look into specific transaction codes related to the process you are working on.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues and solutions shared by other users.
  Documentation: Review the official SAP documentation for the specific module or functionality you are working with to ensure that you are following the correct procedures.
  
  By following these steps, you should be able to diagnose and potentially resolve the 0M802 Internal error (error in reference) in your SAP system.