How To Fix 01858 - User master comparison is globally deactivated (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: 01 -

• Message number: 858

• Message text: User master comparison is globally deactivated (see long text)

What causes this issue?

The user master comparison has been globally deactivated with the switch
AUTO_USERCOMPARE in table PRGN_CUST (see also SAP Note 511200, section
"Solution", part C, point 3).

System Response

No changes have been made to profile assignments for users.

How to fix this error?

Start the user master comparison in transaction SU01 with the pushbutton
"Compare User Master Record", using transactions PFCG or PFUD, or with
the reports RHAUTUPD_NEW or PFCG_TIME_DEPENDENCY.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 01858 - User master comparison is globally deactivated (see long text) ?

  The SAP error message "01858 User master comparison is globally deactivated" typically indicates that the user master comparison process, which is essential for synchronizing user data between different systems (like between a central system and its clients), has been disabled in the system settings.
  Cause:
  The primary cause of this error is that the user master comparison feature has been globally deactivated in the system configuration. This can happen due to administrative decisions or system settings that prevent the synchronization of user data across different clients or systems.
  Solution:
  To resolve this issue, you need to enable the user master comparison feature. Here are the steps to do this:
  
  
  Access the SAP GUI: Log in to your SAP system.
  
  
  Transaction Code: Enter transaction code SU01 to access the User Maintenance screen.
  
  
  Check User Settings: You can also check the settings in transaction SU10 for mass user maintenance.
  
  
  Global Settings: To enable the user master comparison globally, you may need to access the transaction SCC4 (Client Administration) and ensure that the user master comparison is activated for the relevant clients.
  
  
  Profile Settings: Check the profile parameters related to user master comparison. You can do this by using transaction RZ10 to view and modify the instance profile parameters. Look for parameters like user_master_comparison and ensure they are set to allow comparisons.
  
  
  System Configuration: If you have the necessary authorizations, you can also check the system configuration settings in transaction RZ11 to see if there are any specific settings that are preventing the user master comparison.
  
  
  Consult Documentation: If you are unsure about making changes, consult the SAP documentation or your system administrator for guidance.
  
  
  Testing: After making the necessary changes, perform a test to ensure that the user master comparison is functioning correctly.
  
  
  Related Information:
  
  User Master Comparison: This process is crucial for ensuring that user data is consistent across different clients in an SAP landscape. It helps in maintaining user authorizations and roles.
  Authorization Issues: Ensure that you have the necessary authorizations to make changes to user settings and system configurations.
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or updates related to this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or refer to SAP support for further assistance.