How To Fix 00811 - Server is generally not available (restricted logon)

00811 - Overview

• Message type: E = Error

• Message class: 00 -

• Message number: 811

• Message text: Server is generally not available (restricted logon)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00811 - Server is generally not available (restricted logon) ?

  The SAP error message "00811 Server is generally not available (restricted logon)" typically indicates that the SAP system is currently not accessible for certain users due to restrictions placed on the server or the user account. This can happen for various reasons, including system maintenance, configuration settings, or user authorization issues.
  Causes:
  
  Server Maintenance: The SAP server may be undergoing maintenance or updates, making it temporarily unavailable.
  User Restrictions: The user account may have restrictions that prevent access to the server. This could be due to user roles, profiles, or authorizations.
  System Configuration: The server may be configured to restrict access based on certain criteria, such as time of day or user group.
  Network Issues: There may be network connectivity problems that prevent the user from reaching the SAP server.
  License Issues: The SAP system may have reached its maximum number of concurrent users, leading to restrictions on new logins.
  
  Solutions:
  
  Check Server Status: Verify if the SAP