How To Fix 00777 - No suitable SAP user found for external user identity

00777 - Overview

• Message type: E = Error

• Message class: 00 -

• Message number: 777

• Message text: No suitable SAP user found for external user identity

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 00777 - No suitable SAP user found for external user identity ?

  The SAP error message "00777 No suitable SAP user found for external user identity" typically occurs in scenarios where an external user is trying to access SAP systems, but the system cannot find a corresponding SAP user account that matches the external identity provided. This can happen in various contexts, such as Single Sign-On (SSO) configurations, external authentication mechanisms, or when using identity providers.
  Causes:
  
  Missing User Mapping: The external user identity (e.g., from an LDAP directory, SAML assertion, or other identity provider) does not have a corresponding SAP user account.
  Incorrect Configuration: The configuration for the external authentication method may be incorrect, leading to mismatches in user identity.
  User Not Created: The SAP user account for the external identity has not been created in the SAP system.
  User Status: The SAP user account may be locked, inactive, or not assigned the necessary roles/authorizations.
  Identity Provider Issues: There may be issues with the identity provider not