How To Fix 00776 - Multiple suitable SAP users found for X.509 client certificate

00776 - Overview

• Message type: E = Error

• Message class: 00 -

• Message number: 776

• Message text: Multiple suitable SAP users found for X.509 client certificate

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 00776 - Multiple suitable SAP users found for X.509 client certificate ?

  The SAP error message "00776 Multiple suitable SAP users found for X.509 client certificate" typically occurs in scenarios where an X.509 client certificate is used for authentication, and the system finds multiple SAP user accounts that match the certificate's attributes. This can lead to ambiguity in determining which user should be authenticated, resulting in the error.
  
  Cause:
  
  Multiple User Accounts: There are multiple SAP user accounts that have been configured to use the same X.509 certificate or have similar attributes (like the same distinguished name).
  Certificate Configuration: The X.509 certificate may not be unique enough to identify a single user in the SAP system.
  User Mapping Issues: The mapping between the certificate and the SAP user accounts may not be properly configured, leading to multiple matches.
  
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check User Accounts:
  
  Use transaction code SU01 to review the user accounts in the SAP system.
  Identify the users that are associated