How To Fix 00391 - No authorization for processing session & online

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 391

• Message text: No authorization for processing session & online

What causes this issue?

Authorization check

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the authorization profile.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00391 - No authorization for processing session & online ?

  The SAP error message "00391 No authorization for processing session & online" typically indicates that a user does not have the necessary authorizations to process a specific session or perform online transactions in the SAP system. This error can occur in various contexts, such as during batch processing, data uploads, or when trying to execute certain transactions.
  Cause:
  
  Missing Authorizations: The user lacks the required authorization objects or roles that allow them to process the session or perform online transactions.
  Profile Issues: The user’s profile may not be correctly configured to include the necessary permissions.
  Session Lock: The session may be locked or restricted due to administrative settings or other user activities.
  Transaction Restrictions: Certain transactions may be restricted based on user roles or organizational policies.
  
  Solution:
  
  
  Check User Roles: Verify the user’s roles and authorizations using transaction code SU01 (User Maintenance) or PFCG (Role Maintenance). Ensure that the user has the necessary roles assigned that include the required authorization objects.
  
  
  Authorization Objects: Identify the specific authorization objects that are required for the session or transaction. This can be done by checking the documentation or consulting with your SAP security team.
  
  
  Adjust Authorizations: If the user is missing the necessary authorizations, you may need to adjust their roles or create new roles that include the required permissions. This typically requires the involvement of an SAP security administrator.
  
  
  Check Session Status: If the session is locked or restricted, check the status of the session. You can use transaction SM37 to monitor job statuses and see if there are any issues with the session.
  
  
  Consult Documentation: Review SAP documentation or consult with your SAP Basis or security team for specific guidance related to the error message and the context in which it occurs.
  
  
  Testing: After making changes to the user’s authorizations, have the user log out and log back in to ensure that the changes take effect. Test the transaction again to see if the issue is resolved.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01, PFCG, SM37, and SU53 (to analyze authorization failures).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Security Audits: Regularly conduct security audits to ensure that users have the appropriate access levels and that there are no unauthorized access issues.
  
  If the problem persists after following these steps, it may be necessary to escalate the issue to your SAP support team for further investigation.