How To Fix 00387 - Error deleting log &

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 387

• Message text: Error deleting log &

What causes this issue?

There was an error deleting the batch input log.
With session name date time and queue ID.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Repeat the process and contact your system administrator if necessary.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00387 - Error deleting log & ?

  The SAP error message "00387 Error deleting log &" typically occurs when there is an issue with the deletion of log entries in the SAP system. This can happen for various reasons, including:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to delete log entries.
  Log File In Use: The log file may be in use by another process or transaction, preventing its deletion.
  Database Constraints: There may be database constraints or locks that are preventing the deletion of the log.
  Corrupted Log Entries: The log entries may be corrupted or not properly formatted, leading to errors during deletion.
  System Configuration: Incorrect configuration settings in the SAP system can also lead to issues with log management.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to delete logs. This can be done by checking the user's roles and permissions in the SAP system.
  Release Locks: If the log file is in use, identify the process that is using it and release the lock. You can use transaction codes like SM12 (for lock entries) to check for locks.
  Database Maintenance: Perform database maintenance to check for any issues that may be preventing log deletion. This may involve running database consistency checks or clearing temporary files.
  Check for Corruption: Investigate if there are any corrupted log entries. You may need to consult with your database administrator or SAP support for assistance in repairing or removing corrupted logs.
  Review Configuration: Check the configuration settings related to log management in the SAP system. Ensure that they are set correctly according to best practices.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP frequently updates their knowledge base with solutions for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SLG1 (Application Log), and SM37 (Job Monitoring) to help diagnose the issue.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. They can provide more detailed troubleshooting steps based on your specific system configuration and logs.
  Documentation: Review SAP documentation related to log management and error handling for additional insights and best practices.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.