How To Fix 00227 - SAP gateway process terminated

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 227

• Message text: SAP gateway process terminated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00227 - SAP gateway process terminated ?

  The SAP error message "00227: SAP gateway process terminated" typically indicates that the SAP Gateway process has unexpectedly stopped or crashed. This can lead to issues with communication between the SAP system and external applications or services.
  Causes:
  
  Resource Limitations: Insufficient memory or CPU resources on the server can cause the gateway process to terminate.
  Configuration Issues: Incorrect configuration settings in the SAP system or the gateway can lead to instability.
  Network Issues: Problems with network connectivity can cause the gateway to fail.
  Software Bugs: Bugs in the SAP software or in the underlying operating system can lead to process termination.
  Database Issues: Problems with the database, such as locks or corruption, can also affect the gateway process.
  High Load: Excessive load on the system due to high traffic or resource-intensive operations can lead to process crashes.
  
  Solutions:
  
  Check System Resources: Monitor the server's CPU and memory usage. If resources are low, consider upgrading the hardware or optimizing the system.
  Review Configuration: Ensure that the SAP Gateway and related configurations are set correctly. Check the instance profile parameters.
  Analyze Logs: Check the SAP Gateway logs (dev_gateway) and system logs (dev_w0, dev_rfc) for any error messages or warnings that could provide more context on the termination.
  Restart the Gateway: Sometimes, simply restarting the SAP Gateway can resolve temporary issues.
  Update Software: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known bugs.
  Check Network Connectivity: Verify that there are no network issues affecting communication between the SAP system and external applications.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly and not causing issues for the gateway.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if you suspect a bug or require deeper analysis.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to the gateway process termination. SAP frequently publishes notes that address specific error messages and provide solutions.
  System Monitoring Tools: Utilize SAP monitoring tools (like SAP Solution Manager) to keep an eye on system performance and identify potential issues before they lead to process terminations.
  Documentation: Refer to the official SAP documentation for detailed information on configuring and troubleshooting the SAP Gateway.
  
  By following these steps, you should be able to diagnose and resolve the "SAP gateway process terminated" error effectively.