00170 - No logon possible (no hw ID received by mssg server)

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 170

• Message text: No logon possible (no hw ID received by mssg server)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00170 - No logon possible (no hw ID received by mssg server) ?

  The SAP error message "00170 No logon possible (no hw ID received by mssg server)" typically indicates an issue with the communication between the SAP GUI and the message server. This error can occur for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP GUI and the message server.
  Incorrect Configuration: The SAP GUI might be incorrectly configured, leading to issues in connecting to the message server.
  Firewall Restrictions: Firewalls or security settings may be blocking the necessary ports for communication.
  Message Server Down: The message server itself may be down or not functioning properly.
  SAP GUI Version: An incompatible or outdated version of the SAP GUI may lead to communication issues.
  SAP Kernel Issues: Problems with the SAP kernel or the application server can also cause this error.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Ensure that the network connection is stable and that you can reach the message server. You can use tools like ping or tracert to test connectivity.
  
  
  
  Verify SAP GUI Configuration:
  
  Check the SAP GUI settings to ensure that the correct message server and instance are specified. You can do this in the SAP Logon pad by editing the connection properties.
  
  
  
  Firewall Settings:
  
  Review firewall settings to ensure that the necessary ports (typically 3200 for the message server) are open and not being blocked.
  
  
  
  Check Message Server Status:
  
  Verify that the message server is up and running. You may need to contact your SAP Basis team to check the status of the server.
  
  
  
  Update SAP GUI:
  
  Ensure that you are using the latest version of the SAP GUI. If not, consider updating to the latest version.
  
  
  
  Review SAP Kernel:
  
  If you have access, check the SAP kernel version and ensure it is up to date. If there are known issues with the current version, consider applying patches or updates.
  
  
  
  Check SAP Notes:
  
  Look for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently updates their knowledge base with solutions for known issues.
  
  
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Logs and Traces: Check the logs and traces on both the client and server sides for more detailed error messages that can provide additional context.
  Documentation: Review the official SAP documentation for your specific version of SAP to understand any configuration requirements or known issues.
  
  By following these steps, you should be able to diagnose and resolve the "No logon possible (no hw ID received by mssg server)" error in SAP.