00141 - The system is unable to interpret the SSO ticket received

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 141

• Message text: The system is unable to interpret the SSO ticket received

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 00141 - The system is unable to interpret the SSO ticket received ?

  The SAP error message "00141: The system is unable to interpret the SSO ticket received" typically occurs in environments where Single Sign-On (SSO) is implemented. This error indicates that the SAP system is unable to process the SSO ticket that has been sent to it, which can be due to several reasons. Here are some common causes, solutions, and related information:
  Causes:
  
  Invalid or Expired Ticket: The SSO ticket may be invalid or expired, which means the SAP system cannot authenticate the user.
  Configuration Issues: There may be misconfigurations in the SSO setup, such as incorrect parameters in the SAP system or the Identity Provider (IdP).
  Certificate Issues: If the SSO is using certificates for encryption or signing, issues with the certificates (e.g., expired, not trusted) can lead to this error.
  Network Issues: Network problems can prevent the SAP system from reaching the IdP to validate the ticket.
  Version Mismatch: There may be a mismatch between the versions of the SSO components being used (e.g., SAP NetWeaver, IdP).
  User Mapping Issues: The user associated with the SSO ticket may not be correctly mapped to an SAP user.
  
  Solutions:
  
  Check Ticket Validity: Ensure that the SSO ticket is valid and not expired. You can do this by checking the ticket's creation and expiration timestamps.
  Review Configuration: Verify the SSO configuration in both the SAP system and the IdP. Ensure that all parameters (e.g., URLs, realm, etc.) are correctly set.
  Update Certificates: If certificates are being used, ensure they are valid, not expired, and properly installed in the SAP system.
  Network Connectivity: Check network connectivity between the SAP system and the IdP to ensure that the ticket can be validated.
  Check User Mapping: Ensure that the user associated with the SSO ticket is correctly mapped to an SAP user. This may involve checking user roles and authorizations.
  Consult Logs: Review the SAP system logs (transaction SM21) and the IdP logs for any additional error messages that can provide more context on the issue.
  Test with Different Users: If possible, test the SSO functionality with different user accounts to determine if the issue is user-specific.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to SSO and error 00141 for any specific patches or updates that may address the issue.
  Documentation: Review the official SAP documentation on configuring SSO, as it may provide insights into common pitfalls and best practices.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed logs and configuration settings.
  
  By following these steps, you should be able to diagnose and resolve the "00141: The system is unable to interpret the SSO ticket received" error in your SAP environment.