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Message type: E = Error
Message class: AH - IS-U billing (master data)
Message number: 684
Message text: Bei Gerät &1 ZW &2 kein Ableseergebnis zu Beginn Zeitraum &3-&4 vorhanden
Billing or simulation cannot be processed because there are not enough
meter reading results. In this case, a meter reading result is missing
that marks the start of the period to be billed or simulated.
Das System gibt eine Fehlermeldung aus und erlaubt Ihnen nicht, mit dieser Transaktion fortzufahren, bis der Fehler behoben ist.
Make sure the following criteria are met:
For billing, there must be at least one meter reading result for each
register to be billed that marks the start of the period to be billed.
For the overall check and budget billing simulation, there must be at
least one meter reading result that marks the start of the period to be
simulated.
In most cases, this is the move-in result or the periodic result from
the last billing.
Enter the missing meter reading results
Repeat the transaction that was cancelled because of the missing meter
reading.
You should be aware that a meter reading result is only valid for
billing if the status is <LS>billable</> or <LS>released by agent</>.
You can use the following <LS>analysis utilities</>:
RESET N1
You can gain an overview of meter readings already performed using the
<DS:TRAN.EALZ>billing view of the installation</>.
Enter the above device number as the serial number and register number
in the selection and start the report.
You can determine which meter readings are missing by comparing the
meter reading dates with the required meter reading dates in the
billing view of the installation.
INCLUDE ISU_WEITEREINFOS OBJECT DOKU ID TX
<DS:TX.ISU_BI_MR_AND_BILLINGPERIODS>billing periods and meter reading
results</>.
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AH684
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